Effective Date: July 28, 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Order information
• Website usage information

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order updates
• Improve our website and services
• Prevent fraudulent transactions
• Send promotional communications when permitted

3. Payment Security

All payment transactions are processed through secure payment providers.

We do not store your complete payment card information.

4. Cookies

We use cookies and similar technologies to improve website functionality, analyze traffic, and provide a better shopping experience.

You may disable cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party services for:

• Payment processing
• Shipping services
• Analytics
• Marketing services

These providers only use information necessary to perform their services.

6. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Contact Us

For privacy-related questions:

Email: herbert@oneisell.com

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Shipping Policy

Effective Date: July 28, 2026

Thank you for shopping with us. We are committed to providing reliable and efficient shipping services.

1. Order Processing Time

All orders are processed within:

1–3 business days

Orders are not shipped on weekends or holidays.

2. Shipping Time

Estimated delivery times:

Standard Shipping: 5–10 business days

Expedited Shipping: 2–5 business days

Delivery times may vary depending on destination, carrier availability, weather conditions, and other factors.

3. Tracking Information

Once your order has shipped, you will receive a tracking number by email.

Please allow 24–72 hours for tracking information to update.

4. Shipping Address

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or failed deliveries caused by incorrect addresses.

5. Lost or Delayed Packages

If your package is delayed or appears lost, please contact our customer support team. We will work with the shipping carrier to investigate the issue.