Refund policy
Effective Date: July 28, 2026
We want you to be completely satisfied with your purchase.
1. Return Period
You may request a return within:
30 days after receiving your order
Items must be unused, in original condition, and include all original packaging.
2. Return Conditions
To qualify for a return:
- Product must be unused
- Product must be in original packaging
- Proof of purchase is required
- Customer must contact us before returning any item
Unauthorized returns may not be accepted.
3. Refund Process
Once we receive and inspect your returned item, we will process your refund.
Refunds will be issued to the original payment method.
Please allow:
5–10 business days
for the refund to appear depending on your payment provider.
4. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 7 days after delivery.
Please provide:
- Order number
- Photos or videos of the issue
- Description of the problem
We will review the request and provide a suitable solution.
5. Order Cancellation
Orders can only be canceled before shipment.
Once an order has been shipped, cancellation requests cannot be guaranteed.